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Sales075748 08723
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Service8102923662
| Designation | Requirements | |
|---|---|---|
| CRM SERVICE | Job Description - • Incharge of customer care back office.
• Accountable for CCCF management, MIS, concern age analysis and other reports.
• Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions.
• Accountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)
• Drive service marketing activities through tele-calling to improve vehicle retention.
• Planning customer events / clinics to build strong relationship with customers.
• Pareto analysis of customer concern by using 7 QC tools.
• Upkeep of process circular file and sharing with all concerned.
Exp. - 2 + YEARS EXPERIENC City - Muzaffarpur
Qualification - GRADUATION/MBA Vacancies - 1
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| BODY SHOP MANAGER | Job Description - The role of a Bodyshop Manager is to lead and manage his team and ensure the service revenue and customer satisfaction targets for the department are achieved.
Exp. - • Minimum 5 years o City - Muzaffarpur
Qualification - • Graduate / Diploma in engineering with management qualification preferred. Vacancies - 2
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Apply |
| SERVICE ADVISOR-PERSONAL | Job Description - Service Advisor is the most important interface at workshop between customer and dealership. In his role he has to understand customer’s need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs.
Exp. - • Minimum 2 years of City - Muzaffarpur
Qualification - • Graduate / Diploma in engineering / ITI. • Any Graduate • Class XI / XII with professional training on automobile any course Vacancies - 3
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| SERVICE ADVISOR-COMMERCIAL | Job Description - Service Advisor is the most important interface at workshops between customer and dealership. In his role he has to understand customer’s need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs.
Exp. - • Minimum 2 years cu City - Muzaffarpur
Qualification - • Graduate / Diploma in engineering / ITI. • Any graduate. • Class XI / XII with professional training on automobile any course. Vacancies - 2
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| RECEPTIONIST | Job Description - only female applied for this job
Exp. - experience & fresher City - Muzaffarpur
Qualification - graduation passed Vacancies - 2
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| Digital Engagement Manager | Job Description - Overseeing all aspects of our digital marketing department including our advertising campaigns, Strategies, etc.Developing and monitoring campaign budgets.Planning and managing our social media platforms.Preparing accurate reports on our marketing campaign’s overall performance.Coordinating with advertising and media experts to improve marketing results.Identifying the latest trends and technologies affecting our industry.Evaluating important metrics that affect our website traffic, service quotes, and target audience.Working with your team to brainstorm new and innovative growth strategies.Overseeing and managing all contests, giveaways, and other digital projects.
Exp. - more than 1 year in City - Muzaffarpur
Qualification - MBA Vacancies - 1
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| Sales Consultant |
Exp. - 1 YRS City - Sitamarhi,Muzaffarpur
Qualification - 12th / GRAD. Vacancies - 10
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| Showroom Sales Consultant |
Exp. - 1 yrs City - Sitamarhi
Qualification - Graduation/Inter
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| Customer Relationship Manager | Job Description - The role of a Customer Relationship Manager is to ensure adherence to company defined processes by concerned role-holders and customer satisfaction with entire purchase experience.
Exp. - 0-5 Years City - Muzaffarpur
Qualification - Graduation/MBA Vacancies - 2
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| Sales Consultants(Block Wise) | Job Description - The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume and Customer Satisfaction standards. Assist customers in determining vehicle needs and completing financing paperwork, wherever applicable. Build customer loyalty and increase Customer Satisfaction through professionalism, trustworthiness, sincerity, positive attitude and a business-like appearance in every customer touch point
Exp. - 1 year exp. car sale City - Sitamarhi,Muzaffarpur
Qualification - Graduation/Inter Vacancies - 10
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| Sales Consultants | Job Description - The Sales Consultant is responsible for selling new vehicles with the objective ofachieving Volume and Customer Satisfaction standards. Assist customers indetermining vehicle needs and completing financing paperwork, whereverapplicable. Build customer loyalty and increase Customer Satisfaction throughprofessionalism, trustworthiness, sincerity, positive attitude and a business-likeappearance in every customer touch point.
Exp. - 1yrs exp. in new car City - Muzaffarpur
Qualification - Intermediate/Gradution Vacancies - 10
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| Sales Manager | Job Description - The role of a Sales Manager is to lead and manage his team and ensurethe set sales and customer satisfaction targets for the department areachieved.DUTIES AND RESPONSIBILITIES• Ensure all targets are achieved as per plan.• Ability to motivate and lead a team.• Ensure all customers are kept happy and have a pleasant 'indealership'experience.• Improve SSI , RDI or any other customer satisfaction related scores• Able to coach and mentor subordinates.• Create a conducive atmosphere for working at the dealership.• Ensure all reports are generated on time.• Able to analyze reports and takes corrective actions.• Ensure all processes are adhered to.• Regularly meet customers and take informal feedback.• Mystery shops and understands competitor activity.• Must be able to analyze dealership SSI scores and take correctiveactions.• Responsible for inventory management and training and development.• Liaise with manufacturer w.r.t vehicle ordering, finance, schemes,activities etc.• Liaise with financial institutions, insurance, RTO and allied businesses
Exp. - Minimum 5 Years City - Muzaffarpur
Qualification - Graduation or higher Vacancies - 10
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| Works Manager Service | Job Description - Service Manager ( Service) is to manage the entire dealership or either Sales or Service operations and achieve the overall dealership objectives of Customer Satisfaction & Business Results.
Exp. - 5 YRS City - Muzaffarpur
Qualification - Diploma in automibile/Mechanical Vacancies - 3
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| Receptionist | Job Description - Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. ... Receptionists are employed across almost every industry.Duties and responsibilities of a Receptionist:-Meeting and greeting clients.Booking meetings.Arranging couriers.Keeping the reception area tidy.Answering and forwarding phone calls.Screening phone calls.Sorting and distributing post.
Exp. - 1 YEARS City - Muzaffarpur
Qualification - Graduation/Intermediate Vacancies - 1
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